To help grow our distributor business in the UK and Europe, Peerless AV, a professional AV manufacturer, supplying the UK & European Professional AV market is looking for a French speaking International Sales Administrator to join the team. The role is located in Watford and our offices are 5 minutes from Junction 5 of the M1.
The successful candidate will be responsible for dealing with incoming customer orders from receipt to product delivery and after sales support. They will be required to build a rapport and strong relationships with customers, deal with first line technical product queries and support our field sales staff. Some UK and international travel may be required.
Ideally, the successful candidate will be familiar with European business customs and must be fluent (written & spoken) in French. Additional European languages would be an advantage.
Experience of sales administration, internal sales or other customer facing roles would be helpful but is not essential, as sales and product training will be provided.
- Handling the customer order process using our ERP system from order entry to receipt of product by customer, including product returns.
- Dealing with customer sales enquires including specifying the correct product
- Maintaining product knowledge to enable prompt and accurate first line technical support
- Carry out administration functions such as maintain records, filing, literature requests etc
- You must be fluent in spoken and written English and French
- Educated to A level standard or higher (or equivalent)
- Ability to deal with the deadlines and pressure that comes from customer facing roles
- Ability to communicate across cultures, language and business hierarchy
- Experience in a computer process based sales administration type role using language skills
- Experience in using a complicated ERP system such as SAP, IFS or similar
- MS Office – Excel, Word and Outlook
- Full driving licence
To apply for this position please send your CV and covering letter to Sarah Cox via firstname.lastname@example.org